Refund policy
At TheNinth, we talk pride in producing high-quality products. Because each item is made to order, we do not accept returns or exchanges for incorrect sizing, buyers remorse, or change-of-mind purchases.
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of receiving your order.
To request a replacement or refund, email us with:
YOUR ORDER NUMBER
A DESCRIPTION OF THE ISSUE
CLEAR PHOTOS SHOWING THE PROBLEM
If the issue is verified, we will provide a replacement or refund at no additional cost.
Please double-check sizing information before placing your order, as all products are made specifically for each customer after purchase.
For questions regarding your order, contact us at theninthclothingco@gmail.com